Eero has an easy-to-understand privacy policy, and the company tweeted that the company will “continue to protect” customer privacy, noting that Eero “does not track customers’ internet activity and this policy will not change with the acquisition.” The acquisition will take time, and any possible changes will take longer. This calls for a lesson in privacy pragmatism and one of cautious optimism. How worried should you be that Amazon flips the switch on Eero and it’s no longer the privacy-minded router it once was? Rightfully so! It’s bad enough that Amazon wants to put a listening speaker in every corner of our home. Of the many concerns we’ve seen, the acquisition boils down to a key concern: “Amazon shouldn’t have access to all internet traffic.” Now it’s to be part of Amazon, some are anticipating the worst for their privacy. A lot of people like Eero because it wasn’t attached to one of the big tech giants. Not many had much love for Amazon on the privacy front. And in case you hadn’t heard, people are pretty angry.ĭeluged in a swarm of angry tweets and social media posts, many have taken to reading tea leaves to try to understand what the acquisition means for ordinary privacy-minded folks like you and me. While you may not dive into the Eero app too often, it is always a good idea to check in periodically because new features are continuously being added.In case you hadn’t seen, Amazon is buying router maker Eero. And I much prefer the added layer of protection that Eero Secure offers. It really is simple to allow a site using the app. While it is a bit annoying that Eero occasionally blocks a website that I want to visit, I find that the added protection is worth the minor inconvenience. You can also let Eero know the reason for allowing the website – which is optional. If you want to let your entire network access this site, tap on the slider next to “Network”.Īlternatively, you can allow access for one or more of the profiles that you have set up. This will bring you to the place where you can enter the site you want to allow.Īt the bottom, tap on “Add Allowed Site”. What you need to do here is tap on the “Allowed” option right next to it. The first screen you come to is the “Blocked” option by default. Here you will see an option to Block and Allow Sites. Tap on the Eero Secure or Eero Secure+ Option I use an iPhone running iOS – so if you use Android, your screen may look a little different. To troubleshoot your Eero, you need to use the app on your phone – you cannot do it from your computer.įire up your Eero app and navigate to the “Discover” tab at the bottom of your screen. If you have Eero Secure, and think it might be problem try the following. To figure out if Eero is causing your issue, you may have to try similar troubleshooting steps. So, I did all the troubleshooting things on my computer – clearing cookies, allowing access in my browser settings, etc.įinally it dawned on me that the culprit could possibly be my Eero system. But apparently the site was up and running with no issues. This is the error message that I was getting when trying to visit a website.Īt first I thought that the website I was visiting had an issue – so I reached out to that domain’s customer service. Recently, I was having trouble accessing a particular domain and getting the error that you see in the screenshot below. How to Know if Eero is Blocking the Website Overall, I have been very happy with the Eero Secure plan but sometimes it acts as a gatekeeper when we really don’t want it to. I also opted for the enhanced protection and control offered through Eero Secure. To keep the network fast and reliable I decided to upgrade our home wifi network with Eero devices. And with people working from home these past few years, the demand on our network was even greater. Our large family collectively uses a lot of devices that connect to the internet. How to Know if Eero is Blocking the Website.
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